Sunday, October 12, 2014

#SharePoint | Customize OOB Approval Workflow Email Body

Problem:
The out-of-the-box approval workflow sends a few emails.
Sometimes, the content of these emails is not be best so you will want to customize them.
One of these cases, is having the misleading "successfully" term even if a workflow is actually rejected.

Solution:

1. Open SharePoint Designer

2. Open the Site Collection root

3. Click "Workflows"

4. Right click the Approval Workflow and choose "Edit Workflow"

5. Click "Approval" 


6. Click “Change the completion conditions for this task process”

7. Click the value of CompletionReason













8. Customize the email body (e.g. remove "sucessfully")



















9. Save your changes

10. Click "Publish" and wait for the process to complete.
Next time you reject a workflow, you will be seeing something different.



Source: 

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