Monday, June 14, 2010

telephony service = hell breaking loose

1) cannot create vpn connections
2) cannot start services such as remote access connection or telephony service
3) cannot open phone and modem options in control panel

debug info

sc query tapisrv:
SERVICE_NAME: tapisrv
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

attempting manual start in services.msc:
"The Telephony service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs."

attempting to open phone and modem optionsin control panel:
Trying to open phone and modem options control panel throws: "phone and modem control panel can not be opened. you may have a problem starting telephony service."

Event viewer data:
"The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error: The operation completed successfully."

Solution A) Check for unstarted "Plug and Play" and "Remote Procedure Call" services

Solution B) Set telephony service to use Local System account, manual start and try starting it

Solution C) Repair OS
http://social.technet.microsoft.com/Forums/en/winserverNAP/thread/74e96bda-2a78-42e0-a544-c246a5abda18

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